Personal data
Privacy
policy.
How Freshprod uses and protects the information transmitted on its site.
Last updated: 14 October 2026
1. Data controller
The data controller is FRESHPROD, SARL with capital of 10,000 euros, located 18 rue d’Antin, 75002 Paris. For any questions relating to personal data, you can write to jahidfreshprod@gmail.com.
2. Data collected
When you use the contact form, Freshprod may collect your name, your company, your email address, your telephone number, the type of service sought, your indicative budget and the information contained in your message.
When booking on Calendly, the information you enter is processed directly by Calendly under its own conditions. Limited technical data, such as IP address, browser, connection date and time, may also be processed to ensure the security and functionality of the site.
3. Purposes and legal bases
The contact form does not result in any automatic subscription to a newsletter and the data is not sold.
4. Mandatory nature of information
Fields marked with an asterisk are required to process the request. Without this information, Freshprod will not be able to respond usefully. The other fields are optional.
5. Recipients and service providers
The data is accessible to authorized persons within Freshprod and, only when necessary, to technical service providers involved in hosting, secure storage, messaging or appointment scheduling.
Resend transmits the form contents by email to Freshprod’s mailbox. A copy of the brief is also stored securely on the site to follow up on your enquiry. Please see the Resend privacy policy.
Calendly acts according to its own privacy policy for the information entered in its calendar. Some service providers may process data outside the European Economic Area. In this case, the transfer must be governed by a mechanism recognized by the applicable regulations.
6. Data retention
- Prospect requests: up to three years after the last contact.
- Data necessary for a service: during the contractual relationship, then during the applicable legal limitation or archiving periods.
- Accounting documents and invoices: during the legal retention period.
- Technical security data: for a limited period and proportionate to their purpose.
7. Your rights
You can request access to your data, their rectification or erasure, the limitation of their processing and, when the conditions are met, their portability. You can also object to processing based on legitimate interest or withdraw consent without calling into question previous operations.
To exercise a right, write to jahidfreshprod@gmail.com specifying your request. Proof of identity may only be requested in cases of reasonable doubt. You can also send a complaint to the CNIL.
8. Cookies and external content
Freshprod does not currently use advertising cookies or profiling tools on its own site. The integrated Calendly calendar is content provided by a third-party service and may use its own technologies to display availability and manage a reservation.
If audience measurement tools, advertising or other non-essential trackers are added subsequently, they must be presented in a device allowing them to be accepted or refused before their activation.
9. Security
Freshprod implements appropriate technical and organizational measures to limit unauthorized access, loss, alteration or disclosure of data. No service can guarantee absolute security, any incident likely to affect people is handled in accordance with applicable obligations.
10. Update
This policy may be modified to reflect changes to the site, providers or regulations. The update date is at the top of the page.